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Community and Wellbeing

Volunteer story of the month

olunteer photo Leader monthly column Heather Smith volunteer at Wheatfields March 2021

Heather Smith

Volunteers have a great variety of reasons for freely giving their time and talent to make our communities better. Heather Smith of Freeling has more time to share stories and experiences with residents at the Wheatfields Aged Care Facility.

There's nothing nicer than hearing someone laugh.

– Heather Smith

Volunteers are an enthusiastic group who give of their time, skills and passion, enriching our community life. Heather Smith of Freeling “bubbles over” with enthusiasm about her dual roles as a volunteer.

Some volunteers offer skills gained in their work careers, while others choose to find “something completely different”, while others seek to learn new skills that can lead to career choices.

Heather chose to volunteer back in her thirty-eight year work environment at Wheatfields Nursing Home in Freeling.

Heather says that now she’s a volunteer, she has more time to share stories and experiences with residents. “There’s nothing nicer than hearing some-one laugh,” she said. Heather spends time “doing nails and hair (yes, some of the guys too) and giving hand massages.” Heather also helps write letters and cards, facilitates games and painting sessions and generally making connections with residents and with each other. Heather says it’s about making people “feel important/special.”

“We all like to be recognised – both residents and volunteers. Just open your eyes; share your experiences. There’s nothing nicer than laughing,” she said.

After her thirty-eight year career as a Carer at Wheatfields, Heather also took her enthusiasm to becoming a member of the Board of Management. She says she is involved in future planning for Wheatfields, fundraising, raising community awareness of Wheatfields and above all maintaining the best interests of the residents.

“I leave work (volunteering) always feeling good, having achieved something,” she said.

For further information about volunteering at Wheatfields, phone 8525 2154 or email:

Thank you Heather for making such a positive difference to residents lives.

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