Policies and processes
Policies and processes are an instruction from Council to the Chief Executive Officer on matters ranging from budget, service, strategic requirements, legislative requirements and the management of Council business.
In addition, there are internal administrative policies and processes to guide our staff, such as human resource management and work health safety.
We have adopted the following policies and processes to assist in the management of Council business, ensure legal compliance and to assist the community.
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- Code of Conduct for Council Employees (117KB PDF)
- Code of Conduct for Council Members (523KB PDF)
- Code of Practice for Access to Council and Committee Meetings and Associated Documents (405KB PDF)
- Community Assistance Scheme Policy 2018 (634KB PDF)
- Community Emergency Management Policy (428KB PDF)
- Complaint Handling Process (3.3MB PDF)
- Complaint Handling Process under the Code of Conduct for Council Members (1.6MB PDF)
- Copyright Management Policy (2.9MB PDF)
- Council Motor Vehicle Policy (1.1MB PDF)
- COVID 19 Business Recovery Grant Policy and Rules (315KB PDF)
- COVID19 Recovery Business Assistance Grant Policy (315KB PDF)
- Customer Service Policy (2.0MB PDF)