Property valuations
Property values are determined on an annual basis by the Valuer-General and each new valuation comes into force from 1 July to 30 June of a financial year. The value is determined using industry-recognised valuation processes which include recent sales and market trends and other details that may have an impact on the value of a property.
All land within a Council area, except for land specifically exempt such as Crown land and Council occupied land, is rateable.
Objecting to your valuation
You may not agree that your value is correct and you have a right to appeal that valuation within 60 days of receiving a valuation notice. Your Council rates notice is a valuation notice. The Valuer-General can extend the objection period given reasonable cause. If you're unhappy with your valuation from the Valuer-General there are steps to take to objecting to a property valuation including how to lodge an objection and how to request a review.
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Rates and charges
Find information on when your rates are due, how to pay for your rates options, how rates are calculated and notifying us of change of address.
Financial hardship
If you're experiencing financial difficulty you may be eligible for support to pay your rates.