Bin FAQs

Fees and charges for bin and waste services are set each year as part of our budget process and are applied as a separate fee-for-service on your rates notice. Service charges for the 2023/2024 financial year are:

Each bin is fitted with a bin identification code and a radio frequency identification device (RFID). This will allow for misplaced or lost bins to be easily returned to the rightful property. It will allow Solo Resource Recovery to verify that a bin has been serviced when presented for collection.

Bins are allocated to and remain with the property as part of the collection service but remain in ownership of Solo Resource Recovery for the term of the service contract.

To help ensure your bin collection runs smoothly and enable drivers to pick up, empty and replace your bins safely, it's important to:

• roll bins on the kerb by 6am on the day of the designated service, or the evening
• position the bin within 1m of the kerb, facing the roadway with the handles facing the property to allow ready access to the bin by the robotic-armed vehicle
• leave at least a 50cm gap between your bins
• leave at least one metre between your bin and any obstructions such as trees, cars or poles
• do not overfill your bin
• ensure the bin lid is closed to avoid spills.

Bins should be returned to your property within 24 hours of being emptied. Please do not leave bins out on the kerb or on the road after collection. Bins that are placed on the road pose a risk for drivers and pedestrians and disrupt traffic. Leaving your bins out for prolonged periods may result in their removal. Within rural areas, a common collection point may be nominated for ease of waste collection by Solo Resource Recovery and Council.