Community Transport

This page has information about information about -

Community Car Service . Community Bus Service . Public Transport

Contact us

P. 08 8563 8411
Monday to Friday 9am till 5pm
E. transport@barossa.sa.gov.au

  

Community Car Service

Barossa & Light Community Transport was set up in 1992 by The Barossa Council to help the community access services and activities. We currently have ten vehicles.

Am I eligible for transport?

You must live in the Barossa Council or Light Regional Council areas.

You must be transport disadvantaged or temporarily transport disadvantaged. Examples of this are - you don’t have a car, don’t have access to public transport or can’t drive at the moment due to health.

Is there an age restriction?

Mostly our clients are older people, but there is no age restriction. We are unable to transport babies or children who need child seats, boosters or restraints. Minors must be accompanied by an adult.

How do I access the service the first time?

People 65 years or over (50 for Aboriginal or Torres Strait Islander people) need to be referred by My Aged Care. My Aged Care is the government call centre that is the entry point for all aged services. Call 1800 200 422 to register. They will take your details and send someone out to have a chat with you about your needs. They will then send a referral to us. Once you are registered with us you can call us directly when you need assistance.

People under 65 (50 for Aboriginal or Torres Strait Islander people can call us directly without a referral.

What kind of appointments can I attend?

Our cars are most often used for attending medical appointments, but it is possible to book a car for other types of appointments and activities, either social or medical.

Can I book a regular / repeat trip?

We are not able to provide on-going transport. We provide ad-hoc support as it is required rather than on-going transport solutions. We are unable to help with most employment or education related transport. Give us a call to discuss your needs.

How much will it cost?

We ask for a small contribution towards our costs. We’ll let you know how much when you book. Example - It costs approximately $130 for us to provide a return trip to Adelaide. We ask for a client contribution of just $30. We are able to do this because we get funding from Commonwealth Government, State Government, Local Council and local charities.

What if I can’t afford the fee?

We have a hardship policy for those who are unable to pay all or part of the fee. Please ask when you call.

Who will my driver be?

One of our volunteers will drive you. All our volunteer drivers are fully trained, assessed and security cleared.

How much notice to I need to give to book?

We take bookings up to two months in advance. Please give us as much notice as possible, two weeks is ideal but we will do our best to accommodate your request at shorter notice.

Is it door to door?

Our driver will pick you up from your home, drop you at your appointment and return you home. They are not able to assist you into the appointment. If you need someone to accompany you and don’t have anyone suitable ask us about our Volunteer Companions.

Can my carer or support person come too?

Yes. Please let us know when booking that you will be taking someone with you. There is no charge for the additional person.

Will I have the car to myself?

To keep costs down we try to take three passengers in each vehicle. This also means that we may need to drop you off early or ask you to wait afterwards to accommodate other people’s appointment times.

Is there wheelchair access?

We have two vehicles with wheelchair access that can be hired. You will need to find your own driver who will require an induction before use.

 


  

Community Bus Service

What services do you provide?

We run a shopping bus service and a bus hire service (see below)

Community Shopping Bus

Our community shopping bus service is a door to door service. Booking by 11am the previous working day is essential. Our buses have wheelchair access by arrangement.

When

From

To

Price

Collect

Arrive

Depart

 1st Monday of     each month

(except public holidays)

Nuriootpa

Angaston

Tanunda

Lyndoch

Gawler

Munno Para

Elizabeth

$10 return

 1st pick up at  approximately 8.30am

ArriveElizabeth approximately 10am

 Depart Elizabeth approximately 2.30pm

 3rd Monday of each month

 (except public holidays)

Nuriootpa

Angaston

Tanunda

Lyndoch

Williamstown

Gawler

Munno Para

Elizabeth

$10 return

1st pick up at approximately 8.30am

Arrive Elizabeth approximately 10am

Depart Elizabeth approximately 2.30pm

Every Friday

(except public holidays)

Nuriootpa

Angaston

Tanunda

Lyndoch

Williamstown

Gawler

$5 return

1st pick up at approximately 8.30am

Arrive Gawler approximately 9.30am

Depart Gawler approximately 11.30am

 1st and 3rd Tuesday of each month

 (except public holidays)

Kapunda

Freeling

Gawler

Munno Para

Elizabeth

$10 return

1st pick up at approximately 8.15am

Arrive Elizabeth approximately 10am

Depart Elizabeth approximately 2.30pm

Community Bus Hire

Our buses (18 seater with wheelchair access or 12 seater) are available for hire for community groups. Please call Community Transport Office on 8563 8411 for more information about eligibility and prices.

What happens if I am not happy with the service you provide?

We rely on our clients for feedback. If you are not happy with the service please call us and your complaint will be dealt with confidentially. All consumer complaints will be handled respectfully and without retribution. Please feel free to address any issues to us directly, or through an advocate. The Aged Care Complaints Commissioner is a free service 1800 550 552.

Client’s Rights

We acknowledge our client’s rights under privacy legislation which prevents misuse of personal information.  Clients also have rights under the Freedom of Information Act which allows access to records and information retained by the Home Assist Scheme. Refusal of service will not jeopardise access to future services.

  


   

Public Transport 

 

Commercial bus services, including Dial a Ride, are available through Link SA. To enquire about their services please call 08 8564 3022, or visit their website to view their Barossa Area Bus Timetable & Routes.

Dial a Ride is a door to door service available weekdays between Tanunda, Angaston and Nuriootpa - 2 hours notice is required. To enquire about their services please call 1300 642 604.