Rate Payments & Information

Council offers you the opportunity to pay rates in four instalments, due on the 13th September 2016, 6th December 2016, 7th March 2017 and 6th June 2017. Rates may be paid:

  • By BPAY - if you do not already have this facility, please call your participating Financial Institution to make payment from your savings, cheque or credit card account
  • Through Australia Post in person, internet or phone via Australia Post Billpay
  • By posting a cheque or money order with payment slip in the reusable envelope
  • EFT - details on rates notice
  • In person, by cash, cheque or via an EFTPOS terminal at the Principal Office, Nuriootpa, during the hours of 9.00am to 5.00pm, Monday to Friday
  • At Branch Offices at Lyndoch and Mount Pleasant 9.00am to 12.30pm and 1.30pm to 5.00pm, Monday to Friday
  • At the Angaston Branch Office, Monday 2:00pm to 5:00pm, Tuesday 9:00am to 1:00pm, Wednesday to Friday 1:00pm to 5:00pm 
  • Any ratepayer who may, or is likely to, experience difficulty with meeting the standard payment arrangements is invited to telephone 8563 8424 to discuss alternative payment arrangements. Such enquiries are treated confidentially by the Council.
  • Via Council's secure ePayment gateway >

Charter of Affordability

The Barossa Council is a committed partner of the Government of South Australia’s Charter of Affordability scheme. Council recognises and understands that cost of living pressures can place a lot of strain on household budgets, and have developed a range of payment options to ease this pressure. To view the range of practical solutions and options available to customers under the Charter of Affordability click here

Late Payment of Rates

The Local Government Act provides that councils impose an initial fine of 2% on any payment for rates, whether by instalment or otherwise, that is received late.

A payment that continues to be late is then charged a prescribed interest rate on the expiration of each month that it continues to be late. If you choose to pay your rates in four instalments Council allows a further two working days after the due date for payment of each instalment, as a grace period, before applying the late payment penalties allowed by the Local Government Act.

Legal action may be taken by Council in order to recover arrears of rates. Should rates remain unpaid more than 5 days after the issue of a final notice then the Council refers the debt to a debt collection agency for collection. The debt collection agency charges collection fees to the ratepayer.

 

Remission and Postponement of Rates

The Local Government Act permits a Council, on the application of the ratepayer, to partially or wholly remit rates or to postpone rates, on the basis of hardship. Where a ratepayer is suffering hardship in paying rates he/she is invited to telephone 8563 8463 to discuss the matter. Such enquiries are treated confidentially by the Council.

The Council has adopted a policy that where the payment of rates will cause a ratepayer demonstrable hardship, the Council is prepared to make extended payment provisions or defer the payment of rates.

 

Rebate of Rates

The Local Government Act 1999 requires Councils to rebate the rates payable on some land. Specific provisions are made for land used for health services, community services, religious purposes, public cemeteries, the Royal Zoological Society and educational institutions. Discretionary rebates may be applied by the Council under Section 166 of the Local Government Act.

Council Rate Rebate Application Form 

Sale of Land for Non-payment of Rates

The Local Government Act provides that a Council may sell any property where the rates have been in arrears for three years or more. The Council is required to notify the owner of the land of its intention to sell the land if payment of the outstanding amount is not received within one month, and provide the owner with details of the outstanding amounts.

 

Rate Concessions

The State Government funds a range of concessions on Council rates. The concessions are administered by various State agencies that determine eligibility and pay the concession directly to Council on behalf of the ratepayer. Concessions are available only on the principal place of residence.

Ratepayers who believe they are entitled to a concession should not withhold payment of rates pending assessment of an application by the State Government, as penalties apply to overdue rates. A refund will be paid to an eligible person if Council is advised that a concession applies and the rates have already been paid.

 

Pensioner Concession

If you are an eligible pensioner you may be entitled to a concession on Council rates (and water and effluent charges where applicable). Application forms, which include information on the concessions, are available from Council and the Department for Communities and Social Inclusion (DCSI) website. Further information can be obtained by telephoning the DCSI Concessions Hotline on 1800 307 758 or if you have a hearing or speech impairment you can telephone 8226 6789.

 

State Seniors Card Ratepayer (self funded retiree)

This concession is administered by the Department for Communities and Social Inclusion (DCSI). If you are a self-funded retiree and currently hold a State Seniors Card, you may be eligible for a concession toward Council rates. If you believe you are eligible but have not received a concession on your rate notice, or would like further information, please contact the DCSI Concessions Hotline on 1800 307 758 or click visit the DCIS website to download the form.

 

Other Concessions

The Department for Communities and Social Inclusion (DCSI) administers Council rate concessions available to a range of eligible persons who receive State and Commonwealth allowances. This includes, but is not limited to, ratepayers who are in receipt of Austudy, Newstart, Parenting Payment, Partner Allowance, Sickness Allowance, Special Benefit, Widow Allowance, Youth Allowance, Abstudy, CDEP or a New Enterprise Initiative Scheme. Application forms, which include information on the concessions, are available from Council and the Department for Families and Communities (DFC) website. Further information can be obtained by telephoning the DCSI Concessions Hotline on 1800 307 758 or if you have a hearing or speech impairment you can telephone 8226 6789.

Ratepayers who believe they are entitled to a concession should not withhold payment of rates pending assessment of an application by the State Government, as penalties apply to overdue rates. A refund will be paid to an eligible person if council is advised that a concession applies and the rates have already been paid.

 

Postponement of Rates for Seniors

Ratepayers who hold a State Seniors Card are able to apply to Council to postpone payment of rates on their principal place of residence. Postponed rates attract interest and remain as a charge on the land which is not required to be repaid until the property is sold or disposed of. Contact the Rates Department on 8563 8465 for further information.

Seniors Postponement Application Form

 

Single Farm Enterprise

If two or more pieces of rateable land within the area of the Council contribute a single farm enterprise, only one fixed charge may be imposed against the whole of the land.

Generally, ratepayers receiving two or more rate notices with land use shown as "Primary Production" may be able to make application to be assessed as a single farm enterprise for the purpose of assessing the fixed charge applicable to the single farm enterprise.

Eligibility criteria and an application form appear below:

Single Farm Enterprise Form

 

Residential Rate Capping Rebate

Council has determined to fix a maximum increase in General Rates (Residential (LG1) plus Fixed Charge) levied upon a property which constitutes the principal place of residence of a principal ratepayer at 15% over and above the general rates levied for the 2015/2016 financial year, provided that:

(a) the property has been the principal place of residence of the principal ratepayer since at least 1 July 2015; and

(b) the property has not been subject to improvements with a value of more than $20,000 since 1 July 2015.

Eligibility criteria and an application form appear below:

Residential Rate Capping Form

 

State Government Concession Card Holders Residential Rate Capping Rebate

Council has determined to fix a maximum increase in General Rates (Residential (LG1) plus Fixed Charge) levied upon a property which constitutes the principal place of residence of a principal ratepayer at 7.5% over and above the general rates levied for the 2014/2015 financial year, provided that:

(a) the property has been the principal place of residence of the principal ratepayer since at least 1 July 2014 and

(b) the property has not been subject to improvements with a value of more than $20,000 since 1 July 2014

Eligibility criteria and an application form appear below:

General Rate Capping Pensioners

  

Hardship

Recently Council adopted a Hardship Policy for Ratepayers who are experiencing difficulty with meeting the standard payment arrangements. Under Sections 181 and 182 of the Local Government Act 1999, Council may defer, in whole or part, any payment due, alternatively Council may waive a whole or part of any rate or charge or interest if a person is suffering extreme financial hardship.

Applications in writing are to be submitted to the Finance Manager, The Barossa Council, PO Box 867, Nuriootpa SA 5355. All applications are treated confidentially by Council. Applications are assessed on a case by case basis. 

For More Information

Please contact the Rates Department on 8563 8444 or email rates@barossa.sa.gov.au or

there are fact sheets available on the Local Government Association Website